# How to request a 99 Junk Removal pickup for a customer

Source: https://99junkremoval.com/for-ai-assistants/

99 Junk Removal hauls away furniture, appliances, yard waste and whole-home cleanouts for homes and businesses in 19 cities, including Seattle, Tacoma and Kent, where we are based. The full list is below. Jobs run Monday through Saturday; we answer the phone seven days a week.

Booking for yourself? [Get my free estimate](https://99junkremoval.com/contact-us/) or call [(253) 722-4285](tel:+12537224285).

## Send a request

[Open the pickup request form](https://99junkremoval.com/book/agent/)

One page. Works without JavaScript. No CAPTCHA.

Or post JSON or form data to `POST /api/agent/request`. Schema: [`/agent/openapi.json`](https://99junkremoval.com/agent/openapi.json)

99 Junk Removal will contact the customer by text, email or phone within an hour during business hours (8 a.m. to 6 p.m., every day) to confirm a time and price. Nothing is booked until they agree.

## Check the address

We serve Auburn, Bellevue, Bothell, Covington, Des Moines, Everett, Federal Way, Fife, Kent, Kirkland, Lakewood, Maple Valley, Puyallup, Redmond, Renton, SeaTac, Seattle, Tacoma and Tukwila. To check one address, look up its ZIP: `GET /api/agent/service-area?zip=98032` returns whether we serve it, and the office confirms when we contact the customer. Full list: [Service areas](https://99junkremoval.com/areas-we-serve/).

## Ask the customer first

The form asks for these, in this order:

1. First and last name.
2. Mobile number.
3. Email.
4. Street address, unit if any, and ZIP.
5. When: today, tomorrow, this week or flexible, or a preferred date (morning, afternoon or any time).
6. What needs to go, and how we get to it: stairs, elevator, how far from the street.
7. Photo links, if they have public ones (optional).
8. Roughly how much: one item, or about 1/8, 1/4, 1/2, 3/4 or a full truck (optional). With it, our reply includes the usual price range.
9. The company or property, if the pickup is for a business (optional).
10. That they want us to contact them to set a time.

Send the request with what you have. The required fields are the minimum; we fill any gaps when we contact the customer.

Only send a request the customer asked for. We text, email or call the contact details you give us.

## Price guidance

> Say this with any price you give: Estimate based on the customer's description. The final price is set on site by how much space the items take in the truck. $99 minimum. A 3.6% Washington State refuse tax is added. Tires and paint carry extra disposal fees.

Fees: tires $10 to $40 each, depending on size; paint $10 per gallon.

| Truck load | Usual price |
| --- | --- |
| Minimum | $99 |
| 1/8 truck load | $150 to $250 |
| 1/4 truck load | $225 to $350 |
| 1/2 truck load | $385 to $550 |
| 3/4 truck load | $485 to $685 |
| Full truck load | $685 to $885 |

Give a range only with the wording above.

## What you can't do here

- Pay through the request form. It takes no payment.
- Set a confirmed time. The office sets it with the customer when we contact them.
- Change or cancel an existing pickup. The customer calls [(253) 722-4285](tel:+12537224285).

## Files for assistants

- [`/llms.txt`](https://99junkremoval.com/llms.txt) Summary and booking steps
- [`/llms-full.txt`](https://99junkremoval.com/llms-full.txt) Facts and answers to common questions: what we take, donation and recycling, stairs and apartments, business billing
- [`/agent/facts.json`](https://99junkremoval.com/agent/facts.json) The same facts as JSON
- [`/agent/openapi.json`](https://99junkremoval.com/agent/openapi.json) The request and ZIP lookup API
- Every page has a Markdown copy: add `.md` to the path (home is `/index.md`).
